Send exports by email

The setting Send exports by email lets you decide if exported files are sent to your email as well.

By default, when an exported file is ready to be downloaded, you'll receive a notification in the Handy web platform, and if your computer settings allow it, you'll also receive a push notification. That's why receiving an additional notification via email is a customizable setting, adapting to each company's needs.

Where can I enable or disable this option?

1. Go to Settings
2. Select the Notifications tab
3. Either enable or disable the Send exports by email setting

This setting applies to all exports available in the Handy web platform, such as:

• Clients
• Orders
• Users
• Any other export available...

How does it work?

🔴 Setting DISABLED (predetermined)

When an exported file is ready to download:

• You'll receive a notification in the Handy web platform
• If your browser settings allow it, you'll receive a push notification
• You'll be able to download the file directly from the Handy web platform
• You WON'T receive an email about the file export

🟢 Setting ENABLED

When an exported file is ready to download:

• You'll receive a notification in the Handy web platform
• If your browser settings allow it, you'll receive a push notification
• You'll be able to download the file directly from the Handy web platform
• Also, you WILL receive an email about the file export with a link to download it

Will file exports still work the same if this setting is disabled?

Yes! Exported files will still generate normally, and you'll be able to download them within the Handy web platform. The only difference is that you won't receive an additional email with the link to download the exported file.

Does this setting apply to all of my company's users?

Yes. This setting is applied company-wide and affects all types of exported files.

As always, if you have any questions, feel free to contact us through the support chat! 😊

Updated on: 06/15/2026