> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gohandy.us/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why can't I see my orders?

In the "orders" screen, results are filtered in two ways: for company administrators and for supervisors.

* Supervisors will only be able to see the orders generated by their team. Only the orders made by users in their same zone will be visible.
* Administrators are able to see all orders generated in the company.

| It's important to make sure that both administrators and supervisors have an assigned zone. Without an [assigned zone](https://help.gohandy.us/en-us/article/zones-and-categories-myp1at/), they won't be able to see any orders.