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# Users can print quotes

### What is a quote?

A quote is an order that:
* Has not been saved yet
* Is still in the process of being created
* Has not been confirmed or registered in the company's system
👉 It's an informative document that does not represent a final sale.

This type of document is used to propose an order to a client before closing the sale.

They can also allow you to provide better service to potential clients who don't buy on the first visit but are interested in analyzing your prices and later decide whether they want to buy from you.

| You can print a ticket with your quote for them.

Sales receipts and quote tickets look similar, but have a different title and subtitle:

![](https://storage.crisp.chat/users/helpdesk/website/-/2/5/f/3/25f3a965928d6600/8373bcef-9925-4118-83af-b1216e_v2vv01.png =555xauto)


It's a possible risk that a bad-intentioned person could pass off a sales receipt as a quote ticket and collect payment for a sale that's not recorded in Handy.

To avoid this risk altogether, you can deactivate the option to print quote tickets in your Company Settings:

Go to Company Settings, the Tickets, then click off Users can print quotes from order detail:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/5/5/c/d55c57cd2691a800/screenshot-2026-07-01-at-12284_du0u5t.png =599xauto)



This setting defines if users can print a quote ticket or not:

* **Enabled**: users can print quotes before saving or completing the order
* **Disabled**: users cannot print the order until it's been saved and completed


If what you need is for users to print orders that are complete but have not been synchronized yet, we recommend reading this article:
[Users can print unsent sales orders from timeline](https://help.gohandy.us/en-us/article/users-can-print-unsent-sales-orders-from-timeline-cdzxls/)



Remember, we're always in the chat to help you solve any questions! 😎