> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gohandy.us/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Search order by ID

The order search by ID feature allows you to search using the Handy ID, but it also filters by the external ID, which is used when you have an integration in place.

The external ID may represent your order’s ID in the company’s ERP system.

This makes it easier to filter orders without having to switch between systems.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/6/0/9/5609a659fcc89000/b7a09fb2-fa42-4f0f-9575-ce6ca2_1gypo97.png =911xauto)