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# Scan products in deliveries

| This feature to scan barcodes in Handy allows you to scan products when delivering them, so you can register them and make any adjustments quickly and precisely.


## 🚀 Scanning during a delivery

When performing a delivery, you'll see a button called:
**👉 “Scan product codes"**

There, you'll be able to scan the barcodes of the products in the delivery easily and quickly.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/5/5/c/d55c57cd2691a800/screenshot-2026-06-25-at-12460_1l5kotv.png =234xauto)


## 📱 How is it used?

1. Click on "Scan product codes" to enter the scanner
2. Scan a product's barcode
    * You'll be able to see how many products have been scanned and how many are pending
3. Enter how many units of each product you're delivering
4. Click on "Finish" to save

![](https://storage.crisp.chat/users/helpdesk/website/-/d/5/5/c/d55c57cd2691a800/screenshot-2026-06-25-at-12465_6g5la0.png =257xauto)


If you exit the scanner and go back in later:
* It will remember what you've already captured
* You can re-scan a product to edit the units

Once you've scanned all the products in the delivery, it'll look like this:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/5/5/c/d55c57cd2691a800/screenshot-2026-06-25-at-12490_is824j.png =262xauto)


## 🎁 When using promotions

The scanner adds normal products and promotion products.

For example:
* 10 regular units + 2 promotional units → the scanner will show a total of 12 units

The system allocates the entered quantity using the following logic:
* **12 units entered** → Complete delivery. Both the regular item and the promotional item are fulfilled.
* **11 units entered** → The system always prioritizes the activator (regular item). As a result, 1 promotional unit remains undelivered.
* **9 units entered** → All units are assigned to the activator (regular item) first. In this case, 1 regular unit and 2 promotional units remain undelivered.



If you have any questions, please send us a message in the support chat! 😉
