> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gohandy.us/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Privacy

|| This is the most important information you need to know before starting to upload any data to Handy:

🔒 When using Handy, *you are the owner of your data*. We only use your information to provide support, if needed.

👤 Through different [user roles](https://help.gohandy.us/en-us/article/user-roles-916x40/), you can define the level of access your team has to information. *Only users with an administrator role can download the client database.*

⚔️ We do *not sell or share your information with third parties*, and we handle it with great care.

❌ At any time, you can access your account and *completely delete your entire data history*.

🔐 All information is *encrypted in transit* between the app and our servers, which are hosted on *Amazon Web Services (AWS) in the United States*, following the highest industry security standards.

🔑 Passwords are *stored in encrypted form*; not even we can see them.

👱 If required, we may i*mpersonate your user account* to provide better technical support. This does not mean we can view your passwords—the system allows access through an internal mechanism without exposing credentials.

📄 We provide a *Privacy Notice* where you can review detailed information about data usage.

📑 If needed, we can also *sign a confidentiality (NDA) agreement between companies*. We have a prepared template that we can share with you for review and signature.

###### View our Privacy Note

###### View our Terms and Conditions

###### View our Service Contract