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# How to complete a delivery

Completing deliveries using Handy is very simple.

You can view your programmed deliveries by clicking on the *Activity* screen and selecting the *Scheduled Deliveries* icon:

![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/b/7/fbb7ad546dbb0800/811aa5f5-056b-4fba-8bd3-3907cc_17e57n6.png =296xauto)

Now, select the delivery you're interested in. That will open the delivery's usual screen, where you'll see a breakdown of the products assigned to that delivery.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/6/f/326f80a0da02b000/b14a346c-ecba-4427-90ee-5ca56d_jz0me8.png =291xauto)

On each of the products of the delivery, you'll need to select one of the three following options:
* Complete: The full quantity was delivered
* Partial: Only some of the product was delivered
* Undelivered: None of the product was delivered

* Both for the *Partial* and *Not delivered* options, you'll need to specify the reason👇

![](https://storage.crisp.chat/users/helpdesk/website/-/e/8/e/6/e8e615c4e762300/605beabc-ccba-48b0-af81-e6a909_u2edxx.png =285xauto)

You can also add photos and the recipient’s signature. Once added, a number in parentheses will appear next to ‘Photo’ and ‘Signature,’ indicating how many of each have been included.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/d/8/2fd82fc8933edc0/8aa69fe4-40fb-43a5-ada7-b70fe7_i4lw7r.png =301xauto)

Once you've added those details, you can also select the delivery's payment type.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/e/3/4/5e34a94cc5310400/d017a380-3ac0-46cc-b202-83794f_mda2rg.png =324xauto)

Deliveries can be paid for in cash or credit.

* Credit: Credit deliveries will affect the client's balance, which you'll be able to see in the client's profile in the web portal.
* Cash: Cash deliveries don't affect the client's balance.

Once you've selected this information, you can now click on the check mark to complete the delivery, which will open a new screen, where you'll confirm that the delivery is complete:

![](https://storage.crisp.chat/users/helpdesk/website/-/a/2/2/2/a2228359606d9000/14b5e041-bdf9-481d-98e0-aa19a4_o0gh3n.png =341xauto)

Here, you'll also choose the delivery result, then click on *Complete delivery*, and that's it! 😊

In case you previously selected *Partial or Not delivered *for any product, when completing the delivery, you'll have the option to reschedule it.

To reschedule the delivery, select the date you'd like to come back, then click *Complete delivery*, and the delivery will be automatically rescheduled.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/d/b/e/7dbe1ea6258b9000/4f817e2f-5129-4922-81fa-58ba04_1bs9517.png =817xauto)

Send us a message in the chat if you have any questions!