> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gohandy.us/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Edit an order

| There may be times when a client asks you to make changes in an order, either to add or remove the amount of product, or to add new products to the order.

There are two ways to edit an order in Handy: from the *web portal* or from the *mobile app*:

# Web portal

First, look for the order you want to edit, and on the order details, click on *Edit*:

![](https://storage.crisp.chat/users/helpdesk/website/-/a/3/9/f/a39fced967758800/954c9a28-bcd8-4fa6-8d67-076b80_pb9t4g.png =921xauto)

After clicking on edit, you'll access the order, and you'll be able to modify the amount of product previously added, delete products, or add new ones.

![](https://storage.crisp.chat/users/helpdesk/website/219cd504d77b7e00/dddadd59-87de-4d5a-9d9f-1318fd_3vhf3a.gif)

# From the mobile app

Click on the order to see the order details, then click on the edit icon in the top right corner:

![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/1/e/b41ea1f22b711000/b7b09a8a-c56b-4d0f-8893-4a3d15_e06hzz.png =350xauto)

After clicking this icon, you'll edit the product. When you're editing the order, you'll see this message at the bottom of your screen:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/4/a/3/d4a3cac07e3fb000/53ade393-8621-4e5f-80bb-8ad1ec_b9x8bd.png =349xauto)

![](https://storage.crisp.chat/users/helpdesk/website/-/6/9/1/9/6919b5dceb8ed40/6cf7efb8-8d85-406f-a933-ddec2a_q0pkyj.png =225xauto)

Both in the web portal and in the app, after you've finished editing the order, Handy will create a new order with the changes you made, and the original order will be deleted. You'll still be able to see the original order ID in the new order's details.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/c/7/9/5c79889ed5a0a000/af59fdfd-45e3-4c74-b2b0-291482_6nw0uh.png =879xauto)

You'll also be able to see the deleted order's details by clicking on the order's ID, and see the relationship between the parent order and the child order.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/2/a/662a5f62025f6800/e384639d-b59a-44c7-bda8-43080d_1lqaal8.png =886xauto)

Send us a message in the chat if you have any questions!