> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gohandy.us/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Disable users

| Handy users, like all information in general, are not deleted, but they are *Enabled* or *Disabled*.

To disable a user, go to the menu on the left side of your screen and select "Users".

![](https://storage.crisp.chat/users/helpdesk/website/-/8/8/1/2/8812a4d2333b6000/05a499ea-bae3-4cc1-8d1c-3a515c_g8sub9.png =206xauto)

Select the user you wish to disable or "delete" and click *Edit User*.

Once you've selected the user, click on the "Enabled" checkbox to enable or disable the user, whichever you wish for the user status to be.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/d/5/d/5d5d7e295d435400/272d5214-f044-42e1-bd00-79685b_m6u9tj.png =484xauto)

To finish, click on the *Update* button to save any changes made.

|| Disabled users don't generate a cost, and we recommend keeping them logged out.

Reach out in the chat if you have any questions. 😎