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# Block deliveries when the client has an overdue balance

| Handy gives you the option to block deliveries if the client has an overdue balance.

### Credit days

When editing the client's details, you must define the number of credit days they’ll have. These days start counting from the moment a credit delivery is made.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/e/b/1/4eb1d115a2163800/75e84450-8f3d-4a31-b837-b6fceb_1tq3n8i.png =617xauto)

|| Important: If you don't define this information and keep it as zero, it's considered as N/A in reports.

In the Delivery balances report, you'll see the status of each delivery, as well as the payment status, and the days for credit to expire:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/9/0/8/d908c1bd6ebbc000/ea66048b-40c4-40a1-965f-31d378_23bk6n.png =868xauto)

If a client has an overdue balance, you'll see it in the client details in the *Deliveries* tab:

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/7/6/71764f7acbcd1000/6eb5796a-849b-4dcb-8e88-fa24c0_1h56sg9.png =1060xauto)

### Block deliveries when the client has an overdue balance

By enabling this setting, you can block deliveries for clients with an overdue balance. You can find it in Settings > Deliveries:

![](https://storage.crisp.chat/users/helpdesk/website/-/6/d/e/0/6de037ae38f9c000/19e1031b-b589-4f8b-823e-03210b_132zyz5.png =638xauto)

After enabling this setting, if the client has an overdue balance, users won't be able to complete deliveries for this client.

If the user tries to complete a delivery for a client with an overdue balance, the Handy app will display a message showing how much the client owes. It will also give them the option to complete the payment on the spot and print the receipt, if necessary:

![](https://storage.crisp.chat/users/helpdesk/website/-/6/7/f/9/67f99f22dec18400/df4cbf60-3e8e-455d-86ad-241f80_1bx95cz.png =575xauto)

Send us a message in the chat if you have any questions!